Wednesday, 7 September 2022

Tech: Google ‘all-hands’ leak

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10 THINGS IN TECH

Hello, tech friends. Reporting to you from New York City, I'm your host, Jordan Parker Erb. 

Today is a big day for Apple fans, as the company is hosting its much-anticipated "Far Out" event. It's been widely reported that Apple will reveal the Apple Watch Series 8 and iPhone 14 — though Mark Gurman, Bloomberg's resident Apple guru, has predicted that updates to the iPhone will be "more modest than mind-blowing." 

If you're interested in watching the event, you can tune in on Apple's website or YouTube at 1 p.m. ET.

There's more to talk about today than new gadgets and gizmos, so let's get started. 


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Google CEO Sundar Pichai talking

1. Leaked audio reveals Google's plan to "simplify the company." To help make employees more productive, CEO Sundar Pichai has announced a raft of changes — including fewer meetings, fewer goals, and fewer distractions.

  • In a recording of the company's monthly all-hands meeting acquired by Insider, Pichai reiterated that Google is operating in a "challenging macroeconomic environment," and laid out plans to simplify the firm.
  • One of the biggest changes, Pichai said, is to reduce the number of company-wide OKRs ("Objectives and Key Results") — a system of setting and achieving goals used by Google and other tech companies — by a third going into 2023.
  • Pichai also said Google would cut back on unnecessary meetings and help employees better manage their calendars. 

Everything else we learned from the leaked audio.


In other news:

Person holding box laid off on green background 4x3

2. How likely are you to be laid off? A study of 17,000 professionals who've been let go since March reveals the four kinds of workers who are getting laid off the most — and recent hires and millennials top the list. See who's most likely to be laid off.

3. Meta was just fined $400 million. Ireland's data watchdog slapped Instagram with the fine, which Meta said it intends to appeal, for failing to protect children's privacy on its platform. Get the full rundown here.

4. Insiders say Gopuff "destroyed" its operations by trying to be like Amazon. The $15 billion delivery startup hired more than two dozen Amazon veterans to run its operations — and employees described the result as a failed attempt at applying Amazon strategies to a smaller company. A look at the Amazonification of Gopuff.

5.  Elon Musk cited a Putin speech in private texts with a banker. Before formally attempting to back out of the $44 billion Twitter acquisition, Musk sent a text to a Morgan Stanley banker on May 8 to say: "Putin's speech tomorrow is really important. It won't make sense to buy Twitter if we're heading into World War 3."

6. Amazon is secretly testing another virtual care venture. Code-named "Katara," the initiative offers online care for common conditions, such as acne or hair loss, without going through employers and health plans. Inside Amazon's latest attempt to disrupt the healthcare industry.

7. Apple cars appear to be more popular than Tesla — even before they hit the road. Even though no plans for an Apple car have been solidified, a recent survey found that more buyers would consider a car made by Apple than a Tesla. What else the survey found.

8. The James Webb Space Telescope captured brilliant new photos. Images of the Tarantula Nebula, about 160,000 light-years away, captured thousands of never-before-seen young stars, shrouded in cosmic dust. Get a look at the stunning photos.


Odds and ends:

The 2023 Volkswagen ID.4 electric SUV.

9. These are the cheapest electric cars with at least 250 miles of range. In the budding EV market, more range typically means a higher MSRP. We've put together a list of eight cars that offer at least 250 miles of driving range — for less than $50,000. Check out our top picks.

10. If you use Google Docs, you should know these hidden features. From translating an entire document to creating custom shortcuts, we listed a few lesser-known features that can make your life easier. See the 11 features every Google Docs user should know.


What we're watching today:


Keep updated with the latest tech news throughout your day by checking out The Refresh from Insider, a dynamic audio news brief from the Insider newsroom. Listen here.


Curated by Jordan Parker Erb in New York. (Feedback or tips? Email jerb@insider.com or tweet @jordanparkererb.) Edited by Hallam Bullock (tweet @hallam_bullock) in London.

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Tuesday, 6 September 2022

Tech: Snap and burn

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10 THINGS IN TECH

Welcome back, readers! I hope you've had a restful long weekend. Back in New York City, I'm your host, Jordan Parker Erb. I returned to the muggy city on Sunday, miraculously avoiding the "flightmare" that's been plaguing airports nationwide. 

Today, we're taking an inside look at what's going on at Snap, where CEO Evan Spiegel shocked employees by laying off 20% of staff and obliterating some projects. 

Buckle up; Let's get started. 


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Photo illustration of the CEO of Snap Inc. Evan Spiegel in front of a split Snapchat logo.

1. Snap insiders are worried about the future of the company. Employees were shocked last week as CEO Evan Spiegel slashed the company's workforce by 20% and cut projects to the bone. The depth of the reorganization left both workers and observers stunned — and questioning Snap's future

  • Late August marked a drastic shift in strategy for Snap and Spiegel. As cofounder, he had for years shunned the need to generate a profit, opting instead for long-term technology bets and experimental products, such as the Pixy drone.
  • Suddenly, he scrapped that approach to pursue radical cost cutting and a push for cash flow, and workers went from feeling relatively stable to joking they now work at "Snapazon," a reference to the sometimes grueling, metric-heavy approach of Amazon. 
  • "It seemed like everything was fine," one former worker told Insider. "Then literally in one day, everything kinda crashed."

Employees describe the "immensely stressful" past few weeks.


In other news:

Apple event 2021 Tim Cook

2. For the first time ever, more Americans are using iPhones than Androids. The major milestone comes just ahead of Apple's "Far Out" event, where it's expected to unveil new products including the iPhone 14 and Apple Watch Series 8. Everything to know ahead of the big event.

3. Employees describe Amazon Care's downfall. Blindsided by the news that Amazon is shuttering its urgent and primary care business, insiders reflected on why the organization failed to gain as much traction as expected. Here's what employees told us about Amazon's failed healthcare initiative.

4. A former cybercriminal shares four tips to avoid getting hacked. Brett Johnson used to steal peoples' identities for a living. Now, he helps protect them from the types of crimes he used to commit. He shares the top things everyone should do to lower their risk of getting hacked.

5. A leaked memo shows Travis Kalanick's food tech startup wants workers back in the office three days a week. Otter, CloudKitchens' sister company, will require workers with commutes of 60 minutes or less to come into the office every Monday, Wednesday, and Friday, starting next week. What else the leaked memo said.

6. Amazon is tightening its belt. The e-commerce giant is shutting down two delivery stations in Baltimore — which employ a total of over 300 people — and has scrapped plans to open 42 facilities elsewhere in the US. A look at Amazon's plans.

7. What it was like to be laid off from events startup Pollen. An employee who was laid off after Pollen's sudden implosion describes feeling betrayed and angry due to missed paychecks and being unable to pay rent. Read their story here. 

8. Saudi Arabians are using an app to report activists who speak out against the government. While Google and Apple have policies against apps that encourage harassment and discrimination, Kollona Amn is still available on both platforms — and its popularity is resulting in some activists receiving harsh sentences or self-censoring. Everything we know about Kollona Amn.


Odds and ends:

The Rivian R1S electric SUV.

9. Tour the Rivian R1S's sleek, feature-packed interior. Insider's transportation reporter is giving readers a glimpse into one of the coolest new electric SUVs in the country. Check it out here.

10. A SpaceX Starlink user strapped the internet dish to a yacht. The user was testing Starlink at sea for his company RebelRoam, which provides WiFi for public transport — and said that despite some outages, Starlink's connectivity was "surprisingly good." See how the internet dish worked on a sailing vacation around Greece.


What we're watching today:


Keep updated with the latest tech news throughout your day by checking out The Refresh from Insider, a dynamic audio news brief from the Insider newsroom. Listen here.


Curated by Jordan Parker Erb in New York. (Feedback or tips? Email jerb@insider.com or tweet @jordanparkererb.) Edited by Hallam Bullock (tweet @hallam_bullock) in London.

ADVERTISEMENT
  1. To close major customers and drive growth, companies must demonstrate their product is secure. Vanta has helped over 3,000 fast-growing companies automate up to 90% of the work for SOC 2, ISO 27001, HIPAA, and more. Simplify your compliance process with Vanta.
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Friday, 2 September 2022

Tech: Snap CEO targets ‘haters’

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10 THINGS IN TECH

Behold: The three-day weekend. I'm your host, Jordan Parker Erb. This weekend, I'm going to spend some time on a lake, and I hope you all find time to get outside (but I wouldn't blame you if you stayed indoors — here's a good way to spend Saturday on a budget).

Today, we've got an inside look at what went down at Snap's all-hands meeting, which came just after news of layoffs at the Snapchat maker. 

BTW: 10 Things in Tech will be off on Monday in observance of Labor Day. We'll see you on Tuesday. 


If this was forwarded to you, sign up here. Download Insider's app here.


CEO of Snap Inc. Evan Spiegel presents at the livestreamed Snap Partner Summit 2022 on April 28, 2022.

1. Inside Snap's all-hands meeting. At the company-wide meeting, which came just after news that Snap was slashing staff and shuttering projects, CEO Evan Spiegel stunned employees, saying the major reorganization presented an opportunity.

  • The Snapchat maker had a rough week, as it announced — along with layoffs — that projects like its startup accelerator program are being shuttered, along with apps it acquired.
  • Losing about 20% of their colleagues this week in a mass layoff means Snap has a chance to "prove the haters wrong," Spiegel said on the call, a sentiment that was not well received, according to employees in attendance. 
  • Employees who survived the layoffs are receiving additional restricted stock awards to get their compensation back up to the value they were at when first granted.

What else happened at the all-hands meeting.


In other news:

The Twitter app logo.

2. Twitter is finally testing an edit button. Two years after Jack Dorsey said it would "probably" never happen, the social media company is starting to let employees and Twitter Blue subscribers test out the feature. How it works — and how to be first in line to use it.

3. A leaked recording reveals the moment Amazon decided to go big on the new "Lord of the Rings" series. The "enormous" success of Amazon's Prime Video original content in 2018 helped the company decide how far it wanted to go with its investment in original programming. What we learned from the leaked recording.

4. Apple is set to unveil new products next week. Although nothing is set in stone, Apple is expected to announce the iPhone 14 and Apple Watch Series 8 on Sept. 7. Everything to know ahead of the big event.

5. Some VMware partners say they're optimistic about the $61 billion Broadcom buyout. Insider spoke with several VMware partners, who said they view the seismic buyout as an opportunity to cozy up to customers who fear they'll get lost in the deal's fallout. Here's what else they told us.

6. Elon Musk subpoenaed his alma mater, which he attended for two days. Musk's legal team subpoenaed Stanford University, which he briefly attended in 1995, over an "email account." The move is Musk's latest in his battle with Twitter. Get the full rundown here.

7. Meet the most influential Microsoft execs powering its advertising business. As Microsoft steps up its advertising ambitions, Insider is highlighting the most influential executives driving the push. Get to know 14 of Microsoft's most influential ad execs.

8. Meta is exploring paid features for Facebook and Instagram. According to the Verge, an internal memo sent to employees discussed an organization that would build "possible paid features" for the apps. Read the full report.


Odds and ends:

AMC theater

9. Need something to do tomorrow? See a movie for $3. For the first-ever National Cinema Day, movie tickets will be a fraction of their normal price at Regal, AMC, and other theaters tomorrow. Here's what you'll need to know.

10. Speaking of movies: We outlined the 10 best films coming to Netflix this month. Classics like "A Clockwork Orange" and "The Notebook" will be added to the streamer, as will Netflix original "Blonde," which recounts the life of Marilyn Monroe. See the full list here.


The latest people moves in tech:


Keep updated with the latest tech news throughout your day by checking out The Refresh from Insider, a dynamic audio news brief from the Insider newsroom. Listen here.


Curated by Jordan Parker Erb in New York. (Feedback or tips? Email jerb@insider.com or tweet @jordanparkererb.) Edited by Hallam Bullock (tweet @hallam_bullock) in London.

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Thursday, 1 September 2022

Tech: Spring’s fall from grace

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10 THINGS IN TECH

*Through tears*: It's September. Mourning the loss of summer, I'm your host, Jordan Parker Erb.

Today, my colleagues have an illuminating look at merchandise startup Spring, which has struggled to rebrand itself as a creator economy company. With layoffs and an increasingly frustrated customer base plaguing the startup, Spring is in crisis — and insiders say the outlook is bleak.

I dig into this, and more, below.


If this was forwarded to you, sign up here. Download Insider's app here.


Spring logo

1. Spring is facing a crisis. Once hyped as an IPO-bound juggernaut, the merchandise startup is struggling to rebrand as a creator economy company — and layoffs, payment and shipping delays, and an increasingly frustrated customer base are beleaguering the company.

  • Formerly known as Teespring, Spring is a print-on-demand merch company best known for making T-shirts and hoodies.
  • Last year, however, the CEO announced Spring would shift its focus towards digital products. The restructuring would center on creators, integrations with Instagram and YouTube, and NFT features, rather than physical products.
  • Conversations with 10 creators who've used the service and 16 former staffers reveal an array of recent struggles, including late payouts to creators, a decline in the quality of the products, and a slew of empty promises regarding new features and customer support.

Inside the "gloomy outlook" at Spring.


In other news:

A woman reading a book on the beach
2. Founders and CEOs share the books that have shaped how they think and lead. From self-help books to a detailed account of the financial crisis, founders and execs from top startups shared the books that transformed how they run their businesses. Check out their recommendations. 

3. After four years, Snap is shuttering Yellow, its startup accelerator program. The move comes as part of a series of company-wide cutbacks, including layoffs affecting about 20% of its workforce. Get the full rundown here.

4. MicroStrategy founder Michael Saylor is being sued by the District of Columbia's attorney-general. The tech billionaire is accused of evading more than $25 million in income taxes. Here's the latest on the tax fraud allegations.

5. How much do unicorns pay their employees? By scouring data, Insider has figured out how much hot startups like Revolut, Celonis, and Sorare pay their employees. At some, base salaries are as high as $472,000 — see more unicorn salaries here.

6. Jeff Bezos' son warned him not to mess up the "The Lord of the Rings" prequel. At the show's premiere, Bezos shared with the audience his 22-year-old son's request: "please don't eff this up."

7. We've listed the 25 fastest-growing direct-to-consumer brands. From designer cannabis storage to shoes and alcohol-free cocktails, startups focused on personal wellbeing and food dominated the list. Check out the full list of booming DTC brands.

8. Crypto.com accidentally sent a woman $10.5 million instead of $100. The cryptocurrency firm failed to spot the erroneous payment for seven months — by which point the woman had already purchased a $1.35 million house. How the massive mix-up happened.


Odds and ends:

An RV rented through Imoova.

9. You can book an RV road trip for as cheap as $1 per day. Some RV manufacturers and rental companies offer one-way rentals for pennies on the dollar through relocation deals, which let travelers transport a van from one place to another. Here's how it works.

10. Review: Earbuds that match your skintone. An Insider reporter tested out JLab's Go Air Tones, earbuds that come in seven different shades — and at $20, deliver shockingly good value. Read the full review.


What we're watching today:

  • NASA is scheduled to test a new all-electric aircraft this month (at the earliest).
  • Porsche chief Oliver Blume is replacing Herbert Diess as the CEO of Volkswagen.

Keep updated with the latest tech news throughout your day by checking out The Refresh from Insider, a dynamic audio news brief from the Insider newsroom. Listen here.


Curated by Jordan Parker Erb in New York. (Feedback or tips? Email jerb@insider.com or tweet @jordanparkererb.) Edited by Hallam Bullock (tweet @hallam_bullock) in London.

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