Tuesday 31 January 2023

Tech: San Francisco rushes back

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10 THINGS IN TECH

Today I drove through the suburbs, reader. After weeks of unpleasant hot girl walks on highways and under freeways in my new hometown of San Diego, I finally got a car. Although it wasn't the purple Jeep Wrangler of my 15-year-old dreams, I'm pretty excited. It's a sunroofed VW ID.4 that's smooth like butter.

I kind of chose the car off its vibes, but recent EV developments made me pretty excited to join the e-club. Nissan announced that it'll repurpose Leaf batteries to power buildings. Software is continually improving. And they're starting to get much more affordable (especially with the Ford and Tesla price cuts).

Its first test is helping me move into my new apartment. And then I'm ready to drive up to LA to visit my mom. But before we trek inter-city, let's dive into today's tech.


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Insider asked ChatGPT, the viral AI chatbot sweeping the internet, to whip up a layoff memo for a pretend tech company, Gomezon.

Welcome to the new "Cerebral Valley." Techies fled from San Francisco during the pandemic, and its resurgence stalled for a while. But ChatGPT and generative AI have spurred a "gold rush" back to Northern California.

  • Entrepreneurs are all keen to cash in on the emerging industry. And many are  converging in one neighborhood: Hayes Valley. It's just south of Japantown, mere blocks from San Francisco City Hall, and north of the Mission District.
  • The neighborhood has attracted "crazy hackers." Someone even said it would be "irresponsible" to not work on generative AI in San Francisco. And the pitch is working — people are moving back.
  • It's kind of the perfect storm, my colleague Thomas Maxwell reports. There aren't any skeptics in the space yet, and the majority of generative AI investments land in the Bay Area.

More on the race back to Northern California — and innovation — here.


In other news:

Larry Ellison Oracle OpenWorld

2. Oracle's leaked org chart. The database giant has been through it recently. A prominent co-CEO contender recently bounced and the advertising division just went through layoffs. This leaked org chart shows what the company's leadership looks like now.

3. These are the schools and unis that have banned ChatGPT. Public school districts in New York and Los Angeles — the two largest in the country — have both already restricted access to the chatbot. Many universities also took steps to stop ChatGPT usage. Check the list out here.

4. Here's how this USC student org lands lucrative brand deals. USC Reach helps students manage being a content creator and student at the same time. It's helped students strike partnerships with the likes of Coca-Cola, Nintendo, and Bumble. Check out its email template and pitch deck here.

5. Laid off Twitter employees still have their laptops. Multiple Tweeps still have their company laptops, well after getting laid off. They're digitally locked but some are afraid of legal repercussions, according to a Wired report. Dive into their digital dilemma here.

6. Insurance companies refuse to back some Kia and Hyundai models. Thanks to a TikTok trend, State Farm and Progressive are no longer writing new policies for older Hyundai and Kia models in certain cities. More on the insecure situation here.

7. Digital health companies are in for a rough year. Analysts and CEOs predict that more than half of them will shutter this year. Follow their rise and fall here. Bonus: A digital health company asked employees to write positive Glassdoor reviews to counter the negative ones.

8. Big Tech's big lie. Dehumanizing. Gut-wrenching. Slap in the face. Betrayed. Getting laid off has a lot of complex emotions. And it feels even muddier when these people told you for years that you were a family. This is how tech's illusion of family has fallen apart.


Odds and ends:

American Airlines' baggage handlers transport passenger's goods at Dallas-Fort Worth International Airport.

9. 'Twas the season to cry in airports. This baggage handler at Dallas Fort Worth Airport said she had to face daily lines of crying passengers during the holiday season. She also dealt with around 70 lost items per day. This is what her distraught holiday season was like.

10. Ukrainian troops are calling the US military in the middle of shootouts with Russia for help fixing their artillery. The on-call team is located in Poland and consists of troops, civilians, and contractors. More on this communication operation here.


What we're watching today:


Curated by Diamond Naga Siu in San Diego. (Feedback or tips? Email dsiu@insider.com or tweet @diamondnagasiu) Edited by Matt Weinberger (tweet @gamoid) in San Francisco and Hallam Bullock (tweet @hallam_bullock) in London.

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Monday 30 January 2023

Tech: The hottest new club

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10 THINGS IN TECH

It's Monday, reader. I want more time outside playing pickleball and California Dreamin' (it's an Asian song btw. iykyk). I miss my South Brooklyn pickleball community, but hope to find a consistent place to play in San Diego.

Maybe that officially makes me a woman in tech, because right now, it's the hottest club in the industry.

I used to play tennis competitively, but I have so much more fun with pickleball. It's more social with its emphasis on doubles. The intense, short games make great stress relief. And it feels approachable with a drop-in play style. These factors also build the perfect conditions for chill tech networking.

So if you work in tech, let's stop meeting over coffee and chat while dinking instead. But before we hit the courts, let's dive into today's tech.


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Child and man play pickleball on court in city neighborhood

1. VCs are dropping their golf clubs and tennis racquets for pickleball paddles. Of course I understand why. But let's hear it from VCs directly:

  • Rather than hosting a networking event at a bar or restaurant, a venture capital firm tried holding a pickleball tournament instead. To their surprise, it caught the interest of other VCs, founders, executives, and a trove of techies.
  • Venture capital has long been associated with "high-brow" sports like tennis and golf. But pickleball's accessibility — in terms of both cost and athletic ability — means a wider array of people are able to play it.
  • These low barriers of entry, plus its social nature, make pickleball perfect for networking. With four players on a badminton-sized court, it's the perfect setting to develop more personal relationships within professional communities.

Read more about why pickleball is so popular within tech.


In other news:

An image of new Twitter owner Elon Musk is seen surrounded by Twitter logos in this photo illustration.

2. Elon Musk says Twitter drama has only helped Tesla. But Wall Street isn't so sure. No matter what Musk says, the numbers show a different story, my teammate Asia Martin reports. This is the reality of Musk's split Twitter-Tesla world.

3. Leaked Shopify memos show its major leadership shakeup continues. On the tail of two VPs suddenly being laid off, the CTO is also headed out — and he won't be replaced. Read the leaked announcement in full here. Bonus: Check out the departing CTO's leaked farewell message here.

4. Here's how to survive in-person work (AKA your guide to time theft). 30-minute ping pong sessions. 15-minute snack breaks. 30-minute bathroom trips. (They forgot my favorite — taking social laps around the newsroom). This is how to make it to 5 p.m.

5. Bed Bath & Beyond "missed the boat" for the internet. The retailer's founders told WSJ that they "missed the boat on the internet." Other companies adopted in-store pick up and delivery options, but Bed Bath & Beyond was much slower to do so. Sail away with the company here.

6. Amazon is going to start charging Prime members for grocery delivery. The e-commerce giant announced plans to start charging as much as $10 for all grocery deliveries under $150. It claims the new fee is designed to help keep other prices low. More on the changes here.

7. Automakers are ready to hire laid off tech workers. Car companies are keen for tech talent. And now is the perfect time to swoop them up after the troves of layoffs. Grab the front wheel of this hiring trend here.

8. We asked ChatGPT to write a Buzzfeed-style listicle. The CEO announced that it would outsource listicle writing to generative AI. So we asked ChatGPT to ​​make a list of "10 things that are better in other countries compared to the US." Check out its pretty nuanced list here.


Odds and ends:

The 2023 Kia Niro EV.

9. These are the most affordable electric cars you can buy this year. Going electric can get pricey. But with more EVs available now than ever, more lower priced options like the Chevrolet Bolt are also on the market. Check them out here.

10. The double life of an FBI spy hunter. Charles McGonigal was charged with money laundering, taking money from Russians, and other offenses. Insider got an exclusive look at his cash-fueled double life. Go behind-the-scenes here.


What we're watching today:


Curated by Diamond Naga Siu in San Diego. (Feedback or tips? Email dsiu@insider.com or tweet @diamondnagasiu) Edited by Matt Weinberger (tweet @gamoid) in San Francisco and Hallam Bullock (tweet @hallam_bullock) in London.

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Saturday 28 January 2023

Tech: Subscription addiction

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10 THINGS IN TECH

It's the weekend, reader! I'm Diamond Naga Siu, and I have soooo many chores to do. One of them includes looking at my finances — moving is expensive. You know what else is sneaky expensive? All those subscriptions like Microsoft OneDrive and Adobe Creative Suite, which add up quick.

So I was super excited that my teammate Paayal Zaveri wrote about how this model could actually change soon. It's apparently a Sign of the Times


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Tien Tzuo CEO speaking at Subscribed

1. The market crash could finally break Big Tech's addiction to subscriptions.

Paying for things with a subscription has become the norm, in our personal and work lives, Paayal Zaveri writes. But it is not always the most consumer friendly. In the business world, companies want to know exactly what they're paying for and why, especially during a downturn.

That's why industry experts told me usage-based pricing, or paying for only what you use, has gained ground. The market crash could push this to become even more popular.

Even if companies don't totally abandon subscriptions, they'll have to introduce some element of usage-based pricing, Tien Tzuo, CEO of billing-management company Zuora told me.

Many hope usage-based pricing is a positive change that forces software companies to earn customers' business each month and could break tech's reliance on subscriptions — maybe finally bringing some innovation back to how we pay for software.

Read my full story here.


Top tech stories of the week:

photo collage of mouth and eyes with colorful shapes

2. "I outsourced my memory to AI for 3 weeks." Our writer tried an AI app to remember what he read online. His take? It's an effective tool, but might be making his actual memory worse in the long run. Read his story.

3. More than 500 Salesforce employees wrote to execs demanding layoff answers. The company's response was unsatisfactory to some. "It further cements the divide," one person said. Read the leaked messages.

4. "I visited a discount store that sells Amazon and Target returns. Here's what I found." Insider's Aaron Mok takes us inside Everyday Crazy Hot Deals, a liquidation center that buys and sells returned merchandise. Check it out.

5. Amazon has warned employees not to share confidential information with ChatGPT. This came after Amazon saw cases where its answer "closely matches existing material" from inside the company. Get the scoop.

6. You have less than 10 weeks left to let anyone outside your home use your Netflix login for free. Tell your mom, brother, friends, and friends of friends who somehow got a hold of your password. Here's what to know.

7. A married couple with a 4-month-old baby were both let go during Google's mass layoff. Allie was on maternity leave, while her husband Steve was set to go on paternity leave in a few weeks. They said they would now work full-time on their business: "This was the push that we needed." Here's what they told us.


From our tech analysis team:

Salesforce founder Marc Benioff, wearing a sports coat jacket and in front of a blue background on a stage, extends his hands forward during a talk.

8. Salesforce is now facing the very real threat of activist shareholders overthrowing its board. The company could also be forced to sell some of its mega-acquisitions, like Slack and Tableau. What's happening inside Salesforce. 

9. Layoffs are a nail in the coffin for the metaverse. The metaverse was already a loose concept, but after a shaky stock performance, technological hurdles, and semiconductor geopolitics, mass layoffs could spell doom for the concept. Read why.

10. The great cloud slowdown won't last forever. That's according to Microsoft CEO Satya Nadella, who shared his plan for how Microsoft can rebound with the economy. Here's what he said.


Today's team: Diamond Naga Siu in San Diego, Paayal Zaveri in San Francisco, Lisa Ryan in New York, and Hallam Bullock in London.

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Friday 27 January 2023

Tech: Trump spells doom for Truth Social

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10 THINGS IN TECH

Were you on MySpace, reader? I wasn't. I'm Diamond Naga Siu, and I was barely a human yet when it was big. But I've lurked on platforms like YikYak, Stumbleupon, Clubhouse — back when they were still a thing.

Now, it could be Truth Social's turn to fade out. With Trump almost back on all social media platforms, there's little that makes his site special. But it never really took off in the first place. Truth Social only just became available on Androids in October. And since launching in February 2022, it only has around 2 million active users — and studies show that number is declining.

But no need to worry if you're an avid Truth Socialite. The site likely won't suddenly combust. It'll probably just die off slowly, walking the same painful path that Twitter and Facebook currently seem to be on.

On that cheery note, let's dive into today's tech (before it all crumbles away too).


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Donald Trump (left) and a phone displaying his social media app, Truth Social.

1. Trump's return to social media spells doom for Truth Social. After the Capitol insurrection, former president Donald Trump was banned from a slew of social media platforms. Just over two years later, the sites have nearly all reversed their decisions. That takes away Truth Social's only selling point — access to Trump.

  • Meta announced on Wednesday that Trump will regain access to his Instagram and Facebook accounts within weeks. The company said it did not want to "get in the way of open, public and democratic debate."
  • Trump is contractually required to post on Truth Social before making the same post on another site for six hours. But there are currently two big, unknown Trump cards at play: whether he'll renew this agreement (which seems increasingly unlikely) and whether he'll even post on the other social media platforms once the ban is lifted.
  • My colleague Beatrice Nolan breaks down the future of Truth Social and what it means for Trump's supporters.

Walk the social media tightrope here.


In other news:

Woman walking through Ketamine vials

2. Ketamine is sold as a wonder depression drug, but for some people, it actually worsens things. Prevailing wisdom said it wasn't addictive, and clinics across the country even marketed it as a mental health wonder drug. But people who use Ketamine share a different story. Read more here.

3. These are the 15 top streaming TV shows from 2022. Stranger Things and Wednesday are among the most watched shows, based on the total minutes viewed in the US. Check out the others here.

4. At least two Google couples got laid off together. "Two out of the 12,000 [laid off] Googlers were staring at each other in disbelief," one husband wrote in a LinkedIn post. Read his account here. Meanwhile, another wife and husband — with a four-month-old baby — told Insider they were laid off together, too.

5. This biotech CEO says he reduced his biological age by 5 years. Bryan Johnson's goal is to have the body of an 18 year old. And early results show that he might actually be on track to unlocking the secret to age reversal. Check out this rigorous medical program here.

6. Goodbye to subscriptions and hello to usage-based pricing. With a possible market crash on the horizon, the way we pay for things could change. The '08 crash brought in subscriptions, and an impending crash could bring in pay-per-use. Get ahead of the payment curve here.

7. This CEO quoted MLK in a layoff announcement. There aren't many great ways to layoff 7% of your company. But quoting MLK might be one of the worst. Read the tone-deaf email here.

8. Amazon employees are already using ChatGPT to code. Although employees were told to not use it for work, one Amazonian created a working group to test the chatbot's capabilities. They found that it's adept at answering customer questions and writing cloud training material. More on the test here.


Odds and ends:

Man sitting cross-legged, using laptop underneath a very big brain filled with conspiracies theories, from the Illuminati, September 11 attacks and COVID hoax

9. This is why people believe in conspiracy theories. By some measures, more than half of Americans believe in at least one conspiracy theory, even if it defies science or logic. Social scientists are starting to understand why: overconfidence. Take a deep dive into how our brains work here.

10. Here's what it's like to work on a cruise ship. Alessandro Menegazzi is the general manager for a $450 million cruise ship. He compares it to traveling the world in a "floating five-star hotel." All aboard to go behind-the-scenes with Alessandro at his job.


The latest people moves in tech:


Curated by Diamond Naga Siu in San Diego. (Feedback or tips? Email dsiu@insider.com or tweet @diamondnagasiu) Edited by Matt Weinberger (tweet @gamoid) in San Francisco and Hallam Bullock (tweet @hallam_bullock) in London.

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