Wednesday, 5 April 2023

Tech: Google's Bard is still being rushed

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10 THINGS IN TECH

Happy hump day! We've made it to the middle of the week where Monday is well behind us and the weekend is coming closer into view.  

I'm contemplating if I want to dive into one of my guilty pleasures over the weekend, reality TV. One of my favorite shows is Love is Blind, a Netflix show that rolled out its fourth season in March. 

Insider has a juicy behind-the-scenes story that I enjoyed. It's about people on TikTok sleuthing for clues on the upcoming Love is Blind finale. You can read it here. 

But the season came just six months after its third season aired. I'm not sure I have the bandwidth to handle another group of strangers deciding who they want to be engaged to after weeks of knowing each other, especially when the weather is so nice outside.

While I figure out my plans for the weekend, let's get into the 10 Things in Tech.


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Google logo displayed on a phone screen and Bard website displayed on a laptop screen are seen in this illustration photo taken in Krakow, Poland on March 21, 2023.

1. Google contractors say they don't have enough time to verify correct answers from the company's AI chatbot, Bard. Google rushed to get Bard out the door after rival Microsoft invested $10 billion in OpenAI's ChatGPT.  Contractors are revealing that it's still rushing Bard by not giving them enough time to vet the chatbot's answers, reports Thomas Maxwell.  

  • Bard got off to a less-than-ideal start when it gave an incorrect answer at Google's launch event earlier this year. 
  • Google hired a team of contractors to check Bard's answers, to make sure it didn't happen again.
  • Some of the contractors told Insider that they just aren't given enough time to corroborate and check the most accurate answer.

Read more about it here.


In other news:

Jeff Bezos

2. Jeff Bezos lost the most in net worth last year. Don't worry, he's still one of the richest men alive with $114 billion, according to Forbes. But the Amazon founder lost a hefty amount in the last 12 months.

3. Apple tells corporate retail employees to reapply to their jobs. Apple hasn't announced any mass layoffs yet. But correspondent Hugh Langley reported that some employees are being threatened with layoffs if they can't find a new role at the company.

4. Google CEO said he sticks to fun and creative questions with Google's Bard AI chatbot. Sundar Pichai, Google's CEO, told The New York Times that he learned through trial and error what type of questions to ask Google's AI chatbot.

5. Salesforce is trimming management. People familiar with the matter told Insider that Salesforce is being pressured by activist investors to eliminate a few layers of management.

6. Pausing AI might be a good idea, but companies won't do it. The number of companies who feel the need to keep up with any advancements in AI makes pausing it a pipe dream, writes reporter Emilia David. 

7. TikTok is quietly rolling out affiliate commissions for US creators. It looks like creators can secure another bag by making commissions off product promotions in videos, live streams, and on their profiles.

8. Amazon handed out "small business" and "Black-owned business" badges to the wrong sellers. The badges — meant to help US companies with less than 100 employees and $50 million in revenue — are apparently being given to companies with billion-dollar market caps.


Odds and ends:


A screenshot of the Tesla

9. $30 Tesla beer, anyone? To commemorate the one-year anniversary of Tesla's German factory, the company is selling beers that are shaped like one of its unreleased vehicles, the cybertruck, for more than $30 each.  

10. Russia's alternative to the iPhone is floundering. The AYYA T1 smartphone has sold less than 1,000 units since October 2021.


What we're watching today:


Curated by Asia Martin. (Feedback or tips? Email amartin@insider.com).  Edited by Hallam Bullock (tweet @hallam_bullock) in London.

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Tuesday, 4 April 2023

Tech: Musk's $1 million Twitter bounty

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10 THINGS IN TECH

Welcome back to another edition of 10 Things in Tech. My colleague Diamond Naga is still out, leaving me, Asia Martin, to fill in this week.

If there's one thing I enjoy sharing with people, it's my fondness for hiking and the great outdoors. We're now in the full swing of Spring where temperatures are typically comfortable and plants are blossoming for the first time this year. (Sorry to you allergy sufferers.)

I think it's a good day to remind you about all the good hiking spots worth checking out, like Overlook Mountain in the Catskills or Watkins Glen State Park in Finger Lakes, New York. If you see me on the trails, feel free to say 'hey!'

Before I dive deep into packing for my own hiking trips, let's get started with what's going on in tech.


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Elon Musk Twitter on phone and the Twitter logo

1. Elon Musk's $1 million bounty. Twitter CEO Elon Musk has some kind of bounty out for whomever is behind the botnets that he says target certain users and suppresses the reach of their tweets. The bots mass block, unfollow, and report accounts causing users' reputational scores to go down, reports Ryan Hogg.

  • Elon Musk tweeted "Who is behind these botnets? Million dollar bounty if convicted" in response to a Twitter user who claimed that botnets "silence" certain accounts. 
  • Musk and the user were referring to a thread where another user analyzed Twitter's recently open-sourced algorithm.
  • The user discovered that the algorithm is prone to negative-feedback loops that could affect any user's reputational score.

Read more about Twitter's algorithm issues here.


In other news:

Chart showing the percentage change in revenue per employee at tech firms

2. Twitter employees don't generate a ton of revenue. Since the industry's most important motto this year is "revenue per employee," Insider's Hasan Chowdury went through Twitter's SEC filings. Could the low revenue per employee be why Elon Musk axed so many employees? Read about it here.

3. Twitch's CEO was caught off guard by the Amazon layoffs announcement. In a leaked memo, CEO Dan Clancy wrote that he planned to tell impacted employees first before announcing the layoffs to the rest of Twitch's staff.

4. Tim Cook tells parents and schools to put hard limits around tech usage. The Apple CEO told GQ that he didn't like seeing his nephew use social media, and that Apple is not aiming to be anyone's addiction.

5. Sam Altman compared OpenAI to the first nuclear bomb project. OpenAI CEO Sam Altman told a Times reporter that OpenAI is on the same scale as the Manhattan Project, which was the nuclear weapons program responsible for the bombs dropped on Hiroshima and Nagasaki.

6. The father of cellphones has a message for phone users. Martin Cooper, who invented the first cellphone in 1973, says he is devastated to see people crossing the street while on their smartphones. Jokingly, he said a few potential accidents may stop that habit.

7. Peace, love, and Hitler: How Lex Fridman's podcast became a safe space for the anti-woke tech elite. Senior correspondent Julia Black examines the evolution of MIT professor Lex Fridman's self-titled podcast and his relationship with some of tech's elite.

8. Is Twitter censoring gender identity and sexual orientation?  Twitter users called attention to the difficulty in seeing direct messages that mention "gay", "queer", and "trans." Insider senior reporter Samantha Delouya performed a test to verify the claims. 


Odds and ends:

The Casely Classic iPhone 14 Pro Max Case.

9. The best iPhone 14 Pro cases: The priciest iPhone may be tougher than its ancestors but that doesn't make it damage proof. My colleague William Antonelli recommends a number of phone cases that offer protection, good looks, and MagSafe compatibility. Read more here.

10. Nike hopes for real-life Space Jam by 2073. In No Finish Line, a 192-page book, Nike looks at what the company aims to do over the next 50 years. It envisions outer-space Olympics and footballs made of stardust.


What we're watching today:

  • ICYMI: NASA announced the four members of the Artemis II crew mission to the moon; Reid Wiseman, Victor Glover, Christina Koch, and Jeremy Hansen.

Curated by Asia Martin. (Feedback or tips? Email amartin@insider.com).  Edited by Matt Weinberger (tweet @gamoid) in San Francisco and Hallam Bullock (tweet @hallam_bullock) in London.

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Monday, 3 April 2023

Tech: Why workers are getting axed

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10 THINGS IN TECH

It's Monday, readers. I'm Paayal Zaveri, and welcome to the first week of April.

We're now officially a quarter of the way through the year. That's a good reminder to make sure you plan some vacation time this year. Nearly half of all American workers don't take their PTO, according to the Pew Research Center. 

Obviously, that's less than ideal. Just take a look at how much better work-life balance is for workers in the UK, Australia, and France, where workers get much more time off. 

So moral of the story, take your PTO. And here's some quick tips on how to prepare for your vacation (or staycation), so it's actually restful. 

It's also my last day on the newsletter. I'll be handing things over to my colleague Asia Martin tomorrow. But we've got plenty of tech news to talk about today, the theme of which seems to be cost-cutting. 

Let's get started.


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Amazon, Google, Microsoft, and Meta logos among a pile of trash on a blue background

1. Tech's new watchword: revenue per employee. As tech companies continue to focus on efficiency, it's clear that one metric is the most important: revenue per employee. After years of over-hiring, tech companies are now looking to squeeze the most efficient performance from each worker, my colleague Hasan Chowdhury reports. 

  • Meta has declared a "year of efficiency," and Amazon's CEO said the uncertain economy means it needs to be "streamlined in our costs and headcount." So it's no surprise Big Tech continues to conduct layoffs. 
  • These firms are in this predicament because while they hired a ton of new people over the last few years, their revenue didn't increase accordingly. In other words, they got bigger but not necessarily better. 
  • It's likely part of why some are accusing Big Tech firms of hiring employees to do "fake work" over the last few years. 

These charts show why Amazon, Meta, Alphabet and others are cutting jobs at a rapid pace.  


In other news:

Google CEO Sundar Pichai speaks at a panel at the CEO Summit of the Americas.

2. Google's cost cutting hits office perks. Google is reducing the hours of some office cafes and consolidating some of its microkitchens. It's also looking to make its data centers and servers more efficient, and find efficient ways to train its AI models. Here's the full memo detailing the cost cutting. 

3. Meta is pushing a return to the office. Meta has stopped offering remote work as an option in its new job postings. Meta says the move is temporary. But it's another sign that tech companies are drifting away from pro-remote work policies. 

4. Apple's smart goggles could launch the entire extended reality market. Google, Meta, and Microsoft have all failed to make their AR and VR devices into mainstream successes. But Apple's smart goggles could be the answer the industry needs.  

 5. Tesla is behind on its solar roof goal. Tesla has installed around 3,000 solar roof systems since launching the program in 2016. That's well behind stated goals to install 1,000 per week. Dive into why Tesla's having trouble hitting its target. 

6. Google's AI chatbot will improve soon. Google CEO Sundar Pichai said the company's Bard AI chatbot will be improved soon. He also shared his thoughts on people's concerns around AI. Read why he's still  optimistic on AI.

7. The deadline for EV tax credit is approaching. If you want to buy an EV and take advantage of the tax credits, you only have until April 17. After that there are new rules for which cars qualify for tax credits and how much you can get. Get all the details. 

 8. AI enthusiasts gather in "Cerebral Valley." As AI startup founders flock there, San Francisco's Hayes Valley has been nicknamed "Cerebral Valley." Last week dozens of AI enthusiasts gathered there for a summit hosted by journalist Eric Newcomer. Here are the top takeaways.


Odds and ends:

A Google Pixel 7 phone laying on a desk, next to a Pixel Watch and Pixel Buds.

9. Comparing the Google Pixel 7 vs. Pixel 7 Pro. Google's Pixel phones are a popular alternative to Apple's iPhone. If you can't decide between the Pixel 7 and the Pixel 7 Pro, here's Insider's side by side comparison.

10. Bill Gates is betting on self-driving cars. Bill Gates predicts that self-driving car technology will reach "a tipping point" within the next decade. Once that happens, they'll be as revolutionary as the personal computer, he says.


What we're watching today:


Curated by Paayal Zaveri in San Francisco. (Feedback or tips? Email pzaveri@insider.com or tweet @paayalzaveri)  Edited by Matt Weinberger (tweet @gamoid) in San Francisco and Hallam Bullock (tweet @hallam_bullock) in London.

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Saturday, 1 April 2023

Tech: AI vs. humanity

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10 THINGS IN TECH

Hello, readers. Hallam Bullock here, coming to you from London on April Fools' Day. My advice for you today would be to not believe everything you hear, but that's my mantra most days.

We've spoken about college majors here before. If you want to make a lot of money in your first job, we broke down the best and the worst degrees. 

However, there are people who make boatloads of money without a degree altogether. One underground miner we spoke to makes as much as $160,000 a year. We've also written about new AI "prompt engineer" jobs that can pay up to $335,000 a year — and many don't even require a background in tech 

Now, before you start mulling a career change, let's take a look at the week's top tech stories.


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artificial intelligence ai chatgpt

1. The latest development in AI: humanity has decided it can say "no." 

Elon Musk was one of more than 1,000 people to sign an open letter calling for a six-month pause on advanced AI development. 

Why, I hear you ask? Simply put, experts are worried AI could become too powerful. The letter cited several potential risks to humanity and society, including the spread of misinformation and automation of jobs.

Meanwhile, ChatGPT has been banned in Italy over privacy concerns. Italy's national data-protection agency said the restriction was temporary, but also announced it was starting an investigation into the AI's creator, OpenAI. 

Read more on the tech experts trying to pause AI's development here. 


Top tech stories of the week:

An illustration of two hands reaching towards each other in the style of the

2. Bosses have forgotten how to say "good job" — and it's driving employees to quit. For a lot of employees, positive feedback can matter more than a big paycheck. A study found the top-two reasons people quit their jobs are because they don't feel valued by their company or manager. Read more. 

3. Big Tech's big downgrade. Google, Amazon, Meta, and other big tech companies have chased short-term fads in a desperate attempt to win the favor of Wall Street investors — and it's making the online experience worse, Ed Zitron writes for Insider. Read the full story.

4. The good news: Only old office buildings are doomed. The bad news: That's 70% of them. To battle remote work, companies are moving into fancy offices with "wow factor" to draw employees back in. Meanwhile, older buildings are fighting for survival. More here. 

5. Elon Musk concedes Twitter is now worth less than half what he paid, per reports. According to ZoĆ« Schiffer, the managing editor of Platformer, Musk also said Twitter had been "about 4 months away from running out of money." Read more. 

6. A laid-off Indeed.com employee went on a final pantry run. On his way out, he filled a black bag with chips, instant noodles, and an assortment of other snacks — and yes, he filmed the whole thing. 

7. An Amazon driver went viral on TikTok after delivering a package during an active police standoff. Viewers were both awed and horrified by the driver's dedication to getting the package delivered with one user commenting: "More scared of Jeff Bezos than getting taken out." Read more. 

8. A principal in Florida has resigned after writing a $100,000 check of the school's money to a scammer pretending to be Elon Musk. Jan McGee said she believed the tech billionaire would invest millions of dollars in the school in exchange for the money upfront, according to a local news station. More here. 


From our tech analysis team:

Amazon, Google, Microsoft, and Meta logos among a pile of trash on a blue background

9. We analyzed revenue per employee to show why Amazon, Meta, and others are axing workers with brutality and speed. More than 300,000 workers in the tech industry have been laid off since the beginning of 2022. We crunched the numbers to analyze why it's happening. View the charts here.

10. Apple's own execs are split on whether the company should make smart goggles. Apple is reportedly introducing its Reality Pro smart goggles in June. But NYT reported on a rare wave of dissent internally at Apple, raising doubts about the product. Here's what we know so far. 


Today's team: Hallam Bullock in London, Lisa Ryan in New York, and Dave Smith in Toronto.

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