Monday, 27 March 2023

Tech: 'Office is not optional'

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10 THINGS IN TECH

G'day, mates. I'm Diamond Naga Siu, and I'm taking three weeks away from work to see my family in Australia. I (sadly) won't be writing the newsletter while I'm away. But! My wonderful teammates Paayal Zaveri, Asia Martin, and Emilia David will each take over for one week.

I'm excited for you to read even more of their smart, unique work. Ahead of that, here's a preview with some of their recent reporting:

Paayal dove into how Trump and Biden share one prominent opinion — that something needs to be done about TikTok. Asia gave us a numbers-based look at the future of Facebook's parent company Meta. And Emilia broke down why even tech elites need the government.

I'm so excited to receive their 10 Things in Tech newsletter while I'm away. But before we dive into today's tech, some breaking news this morning: First Citizens BancShares has agreed to buy Silicon Valley Bank, according to the FDIC.

Now, let's get started. 


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return to office 2

1. Enforcing return-to-office mandates. Major tech companies are taking in-person work pretty seriously. Apple just threatened to take action against employees who aren't coming in three days per week. And Elon Musk sent a late-night memo to Twitter employees saying that the "office is not optional."

  • They were early return-to-office tech companies. So their crackdowns give a glimmer of how tech companies issuing similar mandates now will enforce them going forward.
  • Amazon, Oracle, Salesforce, and many other tech companies recently announced the end to remote work. Although their plans remain nascent, they now have a blueprint for implementing the policies.
  • Mike Morini, CEO of Workforce Software, isn't reversing his company's remote work. But he told me: "Leaders either want them there for control or they feel they need them there for the culture to survive and thrive."

Check out our list of major companies with return-to-office mandates — they could eye policy enforcement soon.


In other news:

man getting laid off and waving goodbye

2. Et tu, employer? Tech workers feel betrayed by layoffs. HR experts told my teammate Asia Martin that most companies simply aren't prepared for mass layoffs. But this leaves workers feeling cheated and jilted. Come behind the scenes of corporate layoff messiness here.

3. Elon Musk's feud with ChatGPT. Years ago, ChatGPT's creator OpenAI reportedly rejected Musk's proposal to run the company. This prompted him to step down from the company's board. Insider chronicles his ongoing feud with the buzzy chatbot's creator.

4. Leaked doc reveals how to get paid by Snapchat. In 2022, the company started sharing ad revenue with select Snap Stars (its term for top snappers). The tips include using captions and posting 20-50 snap stories per day. Get the full list of best practices here.

5. "Fake work" is just an excuse for bad management. Experts say it stems from pandemic paranoia over remote work. They also point to executives being disconnected from staff. More on the factors behind the "fake work" epidemic that prominent techies keep talking about.

6. Former Instagram employee shares how to grow your audience on the app. Jackie Candelaria told my colleague Sydney Bradley her best tips. They include using Reels to tell stories and approaching platforms like TikTok versus Instagram differently. Check out all her advice here.

7. Microsoft plans layoffs in its cybersecurity division. The hundreds of cuts are set to happen on Monday, per the documents viewed by Insider. Get the leaked plan here.

8. How this couple made $10 million from selling on Amazon. Deanna Slamans and her husband are full-time Amazon sellers. They bought their dream house, and Deanna now coaches other Amazon sellers. Check out their roadmap to generating a steady profit.


Odds and ends:

Woman Keeping her jewelry in a bank safe box - stock photo

9. Couple accuses JPMorgan of drilling open their safe, selling $10M of jewelry. The financial services company allegedly auctioned off their valuables: Rolex watches, gold coins, and other bling. More on the not-so-safe situation here.

10. Car dealers are fighting against extinction. "Teslafication" of the auto industry is intensifying. Dealers are scrambling to compete in the electric vehicle race or risk falling behind. Plus, buyers have entirely new demands. Dive into the dealership identity crisis here.


What we're watching today:


Curated by Diamond Naga Siu in Los Angeles. (Feedback or tips? Email dsiu@insider.com or tweet @diamondnagasiu) Edited by Matt Weinberger (tweet @gamoid) in San Francisco and Hallam Bullock (tweet @hallam_bullock) in London.

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Saturday, 25 March 2023

Tech: Spending $400k on DoorDash

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10 THINGS IN TECH

How do you spend $400,000 on takeaway in a matter of months? Hint: you're going to need to order a lot of steak and lobster. 

Newsletter editor Hallam Bullock here, reporting from London, and I'm baffled by FTX's DoorDash bill. 

Last November, FTX went bankrupt because it didn't have enough money to meet customer withdrawals. Well, court filings have laid bare the company's excessive spending habits on luxury estate, hotels and, of course, a yacht. Here's the full breakdown. 

Oh, and don't get me started on how much they spent at Jimmy Buffett's Margaritaville beach resort. 

Now, are you sitting comfortably? Let's take a look at the week's big tech stories. 


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TikTok CEO Shou Zi Chew and the TikTok logo in front of US flag

1. Wall Street says TikTok CEO Shou Zi Chew had a "disaster" day in Congress. But the internet is loving him. 

Chew was in Congress's crosshairs Thursday, testifying amid calls to either force the sale of TikTok's US business or ban its use in the country. 

The hearing quickly devolved into a bloodbath of "yes or no" questions from politicians on both sides of the aisle, several of whom appeared uninterested in hearing full responses from the executive, Insider's Dan Whateley and Aaron Mok write. 

However, snippets from the testimony went viral, with people mocking the proceedings and calling lawmakers "boomers" who are "embarrassing" them in front of the world. 

Wall Street may have dubbed Chew's testimony a "disaster," but by the end of it, Chew had the internet eating out of his hand. 

Read the full story.


Top tech stories of the week:

Romance scams are booming and costing Americans billions, and they often start on Facebook or Instagram.

2. Be careful who you trust online: the romance scam is on the rise. A lover left in the lurch is a tale as old as time. But as the pandemic's isolation has sent more people online, the stakes have grown. Digital grifters are now bilking the lonely out of $1.3 billion a year. More here. 

3. A guy has done what we're all thinking. He asked ChatGPT to turn $100 into as much money as possible. But, more importantly, he did what most of us would never do: he acted on every step. Read how it went. 

4. Gen Z is coming for the housing market. With technology and know-how that previous generations could have only dreamed of at their age, Gen Zers are poised to reshape the housing market as they claim their slice of the pie. The full story.

5. A former Google recruiter broke down how to land a job in tech. From using LinkedIn to work smarter, not harder, to being loud about your layoff, Jeff Sipe shared some tips on how to stand out. He also told Insider the things that can blow your interview.  

6. Which phone brand is the Kremlin's favourite? According to a report, it isn't the iPhone. Officials close to the presidential administration were told: "It's all over for the iPhone: either throw it away or give it to the children," per a Reuters translation. Here's why.   

7. Bill Gates revealed his predictions for the future of AI. In a seven-page letter, the billionaire focused on three sectors he believes AI can transform — as well acknowledging the risk of superintelligent AI that could "establish their own goals." The Age of AI has Begun.

8. Save yourself some time, activate "monk mode." As a person who can easily fall into procrastination and a lack of focus, one software engineer tried the viral trend. After going into "monk mode," he experienced soaring productivity, work-life balance, and happiness. Here's how it works.


From our tech analysis team:

Google Bard VS OpenAI ChatGPT displayed on Mobile with Openai and Google logo on screen seen in this photo illustration. On 7 February 2023 in Brussels, Belgium.

9. Google Bard is already behind in the AI wars. On Tuesday, Google invited users in the US and UK to sign up for access to Bard — the Google's answer to ChatGPT. Unfortunately for the search giant, testers say Bard isn't living up to the competition. Here's why. 

10. Amazon and Meta's 48,000 job cuts usher in Big Tech's new mantra: Revenue per employee. Workers who managed to keep their jobs after two devastating rounds of layoffs aren't off the hook yet. Now, they will have to fight tooth and nail to prove their worth. Read more. 


Today's team: Hallam Bullock in London, Lisa Ryan in New York, and Dave Smith in Toronto.

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Friday, 24 March 2023

Tech: Amazon remote work petition fails

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It's finally Friday, friend-o. I'm Diamond Naga Siu, and I've made it through another week of procrastination (AKA talking too much).

I spend a lot of my day thinking about writing. Then I talk for hours with colleagues about anything and everything. But once my stress hits a breaking point, I might finally hunker down with noise-canceling headphones to write.

Maybe I should shake things up by following software engineer Cameron Perrin's lead. He struggled with procrastination so much that it even impacted his career goals. But Cameron discovered his procrastination panacea: "monk mode."

The viral technique forces people to fully focus on one task for a set period of time. The hot lifehack has even been used by CEOs and entrepreneurs to skyrocket their productivity.

Before I go test out this technique, let's dive into today's tech.


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Amazon SVP of Human Resources Beth Galetti

1. Amazon rejects an anti-return-to-office petition. Beth Galetti, the company's HR head, formally responded to a letter that gathered ~30,000 employee signatures. She sent an email to the group that organized the anti-office advocacy. Insider obtained her full memo.

  • Galetti wrote in her email that Amazon's guiding principle is to "make our customers' lives better and easier every day." She said the company is confident that office work will increase the company's ability to deliver for customers.
  • Disappointed Amazon employees flooded an internal Slack channel called "remote advocacy" after her response. One person called the response disconnected. Another said they felt like a "total failure" after the unsuccessful appeal.
  • My colleague Eugene Kim obtained Galetti's full email and walks us through how Amazon employees feel about the response.

Read the leaked, anti-remote work response here.


In other news:

a screenshot of MSCHF's Tax Heaven 3000 dating simulator with an anime waifu named Iris asking the player how they're filing their taxes

2. This free, dating simulator game will help you file your taxes. Iris, an anime character, walks people through their taxes in "Tax Heaven 3000." The art collective MSCHF — of Lil Nas X "Satan Shoe" fame — created it. Ready Player One for all the details here.

3. Boom and bust: lessons we should learn from the pandemic explosion. Tech cycles have produced some major tech winners and losers. My teammate Asia Martin shares the lessons (like agility and durability) we should learn from these patterns. Check them all out here.

4. MacKenzie Scott is giving $1 million to 250 nonprofits. The infamous philanthropist — and Jeff Bezos' ex-wife — is at it again. She's currently on the search for "organizations making positive change in their communities." Get all the donation details here.

5. TikTok's 'disaster' day in DC. Congress grilled CEO Shou Zi Chew for hours about the app. And he likely didn't calm any privacy fears. One politician even said his testimony raised more questions than answers. Grab your front-row seat to TikTok's pretty rough day here.

6. Carta wooed public businesses. Now it's kicking them off. Carta offers popular software to help employees manage their equity. It made a major push to gain the business of public companies. But after the long courtship, it's kicking them off in June. More on the bait-and-ditch here.

7. A brief history of Elon Musk's pets. A "nasty, brutish" Yorkshire Terrier named Hobbes. Floki, a Shina Ibu. Plus, a few more publicly-known pets. Get the full list here.

8. Electric vehicles with the longest battery life. Cadillac, Rivian, Tesla, and other major companies have models that top the list. They each have more than a 300-mile range. Get the full list of 17 vehicles here. Bonus: Check out Hyundai's robot arm that'll charge your EV for you.


Odds and ends:

A GIF of a city fading into darkness

9. Mass blackouts are becoming the norm. They used to be a once-in-a-lifetime event. But a potent combo of profit-obsession and climate change is making them way more common. Here's why America's energy system is woefully unprepared to handle our uncertain future.

10. Older US tanks > Russia's Soviet-era armor. The US is sending its old tanks to help Ukraine. They'll upgrade the country's current forces, and have a history of defeating Russia's tanks. See them in action here.


The latest people moves in tech:


Curated by Diamond Naga Siu in Los Angeles. (Feedback or tips? Email dsiu@insider.com or tweet @diamondnagasiu) Edited by Matt Weinberger (tweet @gamoid) in San Francisco and Hallam Bullock (tweet @hallam_bullock) in London.

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Thursday, 23 March 2023

Tech: A lost generation of US workers

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I want a free vacation, buds. I'm Diamond Naga Siu, and I'm excited about a bunch of compensated travel opportunities coming up. Taiwan is paying tourists' expenses. A northern region of Italy is paying people to visit.

And now, Finland — recently named the world's happiest country — is covering all travel and accommodation expenses for ten lucky visitors. The all-expenses-paid trip comes with a "Masterclass of Happiness," which will take place over four days at a luxury retreat in the country's Lake District.

Before I prepare a TikTok proving that I "may secretly be a Finn" — per their application guidelines — let's dive into today's tech.


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The Statue of Liberty is shown inside a dating profile. A computer cursor hits a red 'x' button to swipe left, revealing a profile behind it showing the Canadian flag.

1. The US is losing tech workers to other countries. Its immigration system, considered by some to be nightmarish and outdated, could be a ticking time bomb for tech. And the layoffs sweeping the industry demonstrated how vulnerable visa-holding workers are. Many needed to find a new job in 60 days or risk deportation.

  • Canada, the United Kingdom, Australia, Japan, Singapore — the list of countries making moves to win over immigrants is pretty long. And so, many tech workers are opting to move and work there instead of the US.
  • America's loss, however, is other countries' gain. Jobs are moving away already. Plus, many of these countries are making their immigration systems easier for tech workers. So the US needs to move fast or it risks falling behind.
  • My teammates Emilia David and Paayal Zaveri break down how the US is on the brink of losing an entire generation of tech workers.

Dive into America's loss — and other countries' gain — here.


In other news:

A gold Youtube subscriber plaque lies inside a knocked-over wire trash can.

2. YouTube subscriber counts are just vanity metrics now. The metric was previously a strong success indicator. But YouTube Shorts — the Google-owned platform's answer to TikTok — seem to have watered down the stat's importance. More on the transformation here.

3. Bill Gates publishes an AI manifesto: "The Age of AI has Begun." The Microsoft founder has a lot of thoughts about the buzzy tech. He thinks it'll act like a "digital personal assistant" and will enhance employee productivity. Check out his other predictions here.

4. The 26 startups transforming real estate. The industry is floundering as the housing market cools. Investors told Insider the startups to keep an eye on, including ones capturing wind energy, selling home building kits, and offering tool rentals. Get the full list of companies to watch here.

5. Google's leaked engineering plan. Urs Hölzle, the company's engineering head, is focusing the department on efficiency, per a leaked email. Multiple Googlers are interpreting it as a warning signal for more layoffs. See the full five-point plan here and what it means.

6. Microsoft should throw billions at Apple, says former Google exec. He said Microsoft should do as much as it can to get its search engine Bing as the default for iPhones and iPads. Google currently pays $15 billion for that privilege. More on the search gauntlet here.

7. Gen Z and Boomers love the same cars. Vehicle registration data revealed the most popular cars among each age group. And it showed that Boomers and Gen Z both love many of the same cars, including the Toyota RAV4. Check out every generation's favorite car here.

8. The SEC sued Tron founder Justin Sun in a lawsuit involving Tronix and BitTorrent crypto tokens. It also charged eight celebrities  with promoting the tokens without disclosing they were paid, including the actress Lindsay Lohan, YouTuber Jake Paul, and singer Akon. Read more. 


Odds and ends:

A video from NASA's Solar Dynamics Observatory shows the massive hole in the sun's atmosphere.

9. Solar winds will hit Earth by the end of this week. The sun has a massive hole in it, which is blasting rapid solar winds toward the planet. The winds will cause stunning auroras on Earth. More on the high-speed situation here.

10. Scoring $50 off the AirPods Pro 2 is a no-brainer. Insider's senior commerce director Brendan Griffiths refuses to buy an iPhone. But if Apple's top tier earbuds are $50 off, he won't resist the "unstoppable" deal. Check out his argument for the best earbuds he's ever owned.


What we're watching today:

  • TikTok's CEO Shou Zi Chew is speaking in Congress today. The topic is "TikTok: How Congress Can Safeguard American Data Privacy and Protect Children from Online Harms."
  • The Start Summit in St. Gallen, Switzerland begins today. It's a student-run startup conference with leaders from SpaceX, Blackrock, Duolingo, and other major companies speaking.

Curated by Diamond Naga Siu in Los Angeles. (Feedback or tips? Email dsiu@insider.com or tweet @diamondnagasiu) Edited by Matt Weinberger (tweet @gamoid) in San Francisco and Hallam Bullock (tweet @hallam_bullock) in London.

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